Onvert vs Birdeye
Reputation management and customer experience platform
The Quick Verdict
Onvert is done-for-you. We build everything for you in 7 days so you can keep running your business. Birdeye is DIY - you spend 14-30 days setting it up yourself.
Setup Time
Onvert
7 days (we do it)
Birdeye
14-30 days (you do it)
Monthly Cost
Onvert
$297/month
Birdeye
$299-$399+/month (custom enterprise pricing)
Support
Onvert
24/7 included
Birdeye
Email and phone (business hours)
Done-for-you setup. 24/7 support. Up and running in 7 days.
Choosing between Onvert and Birdeye comes down to one critical question: Do you want to spend your time setting up software, or running your business?
Both platforms offer powerful features for lead management and automation. But there's a crucial difference in how you get started and the ongoing support you receive. This comparison will help you understand which platform is right for your business.
What is Birdeye?
Reputation management and customer experience platform
thumb_upStrengths
- check_circleExcellent review management
- check_circleMulti-location support
- check_circleReview monitoring across 200+ sites
- check_circleAutomated review requests
- check_circleGood reputation analytics
- check_circleCompetitive benchmarking
thumb_downWeaknesses
- cancelONLY focuses on reputation management
- cancelVery expensive ($299-399+/month)
- cancelAnnual contract required (no month-to-month)
- cancelNo CRM or pipeline management
- cancelNo booking or scheduling features
- cancelDIY setup takes 14-30 days
- cancelMany features require add-ons (SMS, webchat, etc.)
- cancelSupport only during business hours
- cancelNo payment processing
- cancelNo website builder
What is Onvert?
Onvert is a done-for-you lead automation platform built specifically for small businesses who want results without the technical headaches.
workspace_premiumThe Done-For-You Difference
We Build Everything For You
Our team sets up your entire system in 7 days. No tutorials to watch, no confusing settings to figure out.
24/7 Expert Support
Never get stuck. Our team is always available to help, not just during business hours.
You Focus on Your Business
While we handle the technical work, you keep doing what you do best - serving your customers and growing your business.
All features included. No add-ons. No hidden costs. Just $297/month.
Which One is Right for You?
personChoose Birdeye if:
- arrow_forwardMulti-location businesses focused on reviews
- arrow_forwardEnterprises with reputation management budgets
- arrow_forwardBusinesses with poor online reputation needing intensive management
- arrow_forwardCompanies already using separate CRM and booking tools
- arrow_forwardHealthcare and service businesses
starsChoose Onvert if:
- arrow_forwardYou want done-for-you setup (not DIY)
- arrow_forwardYou need to be up and running in 7 days or less
- arrow_forwardYou want 24/7 support, not just community forums
- arrow_forwardYou'd rather spend time on your business than learning software
Why Businesses Switch from Birdeye to Onvert:
- verifiedAll features for $297/month vs $299-399+/month (reviews only)
- verifiedDone-for-you setup in 7 days vs 14-30 days DIY
- verifiedMonth-to-month contract vs required annual commitment
- verifiedFull CRM with pipeline included (not available in Birdeye)
- verifiedBooking and scheduling included (not available in Birdeye)
- verifiedPayment processing included (not available in Birdeye)
- verifiedSMS included vs add-on cost
- verifiedWebsite builder included (not available in Birdeye)
- verified24/7 support vs business hours only
- verifiedComplete business solution vs reputation management only
Feature Comparison
See exactly what you get with Onvert vs Birdeye
| Feature | Onvert | Birdeye |
|---|---|---|
| AI Automation | ||
AI Lead Response | check_circle | cancel |
Missed Call Text Back | check_circle | cancel |
Smart Lead Routing | check_circle | cancel |
Automated Follow-ups | check_circle | Review requests only |
| Communication | ||
Two-Way SMS | check_circle | Add-on feature |
Email Marketing | check_circle | Review campaigns only |
Unified Inbox | check_circle | Business Inbox ($100+/month add-on) |
Web Chat to SMS | check_circle | Webchat add-on |
Voicemail Drop | check_circle | cancel |
Call Tracking | check_circle | cancel |
| CRM | ||
Contact Management | check_circle | Basic customer database |
Visual Pipeline | check_circle | cancel |
Lead Scoring | check_circle | cancel |
Custom Fields | check_circle | Limited |
Opportunity Tracking | check_circle | cancel |
Task Management | check_circle | cancel |
| Booking | ||
Online Booking | check_circle | cancel |
Calendar Management | check_circle | cancel |
Automated Reminders | check_circle | cancel |
Multi-Calendar Sync | check_circle | cancel |
Buffer Time | check_circle | cancel |
Recurring Appointments | check_circle | cancel |
| Websites | ||
Website Builder | check_circle | cancel |
Landing Pages | check_circle | cancel |
Sales Funnels | check_circle | cancel |
Forms & Surveys | check_circle | Surveys (limited) |
Custom Domains | check_circle | cancel |
| Payments | ||
Payment Processing | check_circle | cancel |
Recurring Billing | check_circle | cancel |
Invoicing | check_circle | cancel |
Payment Links | check_circle | cancel |
| Reputation | ||
Review Automation | check_circle | check_circle |
Review Monitoring | check_circle | check_circle |
Social Posting | check_circle | Add-on feature |
Social Scheduler | check_circle | Add-on feature |
| Client Portal | ||
Document Storage | check_circle | cancel |
E-Signatures | check_circle | cancel |
Proposals & Contracts | check_circle | cancel |
Membership Access | check_circle | cancel |
| Analytics | ||
Lead Source Tracking | check_circle | Review sources only |
Conversion Analytics | check_circle | Review conversion |
Revenue Reports | check_circle | cancel |
Custom Dashboards | check_circle | Reviews dashboard |
Team Performance | check_circle | Location performance |
| Support | ||
Done For You Support | 30 min/month included | cancel |
Training | check_circle | Onboarding sessions |
24/7 Chat Support | check_circle | cancel |
Onvert includes all 44 features in one platform at $297/month
Pricing & Setup Comparison
See the true cost of getting up and running
| Onvert | Birdeye | |
|---|---|---|
| Monthly Price | $297/month | $299-$399+/month (custom enterprise pricing) |
| Setup Time | 7 days (we do it) | 14-30 days (you do it) |
| Setup Cost | $0 | Your time (15-25 hrs) + onboarding fees |
| Who Builds It | We do | You do |
| Training | Included | Onboarding sessions included |
| Support | 24/7 included | Email and phone (business hours) |
| Contract | Month-to-month | Annual contract required |
The Onvert Done-For-You Advantage
While Birdeye requires you to spend 14-30 days learning the platform and setting everything up yourself, Onvert's team handles everything for you in just 7 days.
- check_circleNo time wasted watching tutorials or reading documentation
- check_circleKeep running your business while we handle the technical work
- check_circleExpert setup ensures everything works perfectly from day one
- check_circle24/7 support means you're never left figuring things out alone
Common Questions
Everything you need to know about switching from Birdeye
Ready to Stop Doing It Yourself?
Let our team build your Birdeye replacement in 7 days
Done-For-You Setup
We handle everything
Up in 7 Days
Not weeks or months
24/7 Support
Never on your own
Free Migration from Birdeye
We'll transfer all your contacts, workflows, and data from Birdeye at no extra cost. Keep working while we build your new system, then switch when you're ready.